AI receptionist for law firms
AI receptionist for law firms
A potential client calls after your office closes. Give them an answer in your firm's name and get their request while it is still fresh.
It is 7 PM. Someone calls your firm after an accident. Your office is closed, and they may call the next firm if nobody answers. The same thing can happen during a hearing or while your team is with a client. I built this AI receptionist to give that caller an answer and get their request to you. Get my demoto hear it answer in your firm's name.
An answer while your team does legal work
The assistant greets callers in your firm's name and tells them it is an automated assistant. It answers any hour, including nights, weekends and when your line is busy. A caller can ask about your services or office hours. The answers come from your website, so they hear about the firm they meant to reach.
It takes their name, number and what they need, then sends those details by text or email right away. A potential client gets to explain why they called. Your team gets a message to work from. When you return the call, you can pick up with their request instead of asking them to start from scratch.
Know why they called before you call back
Coming out of court to a list of unknown numbers gives you more work to do. You have to reach each person just to learn why they called. A name and a clear request change that first step. You can read the message, think about what to ask and make the callback with the details in front of you.
Your staff get the same benefit while helping clients at the desk. They can stay with the person in front of them while the next caller gets an answer. When there is a break, the message is there to read. The caller has had a chance to explain what brought them to your firm.
Start with the phone
I built this around a simple first step: answer the call and get the request to your team. Your website already explains the work you do. The assistant puts those answers within reach of someone who would rather call than read. They can ask about your firm, leave their details and tell you what they need.
When you want intake written into your case system, you can build on that with my legal intake software and law firm intake automation as a separate custom build for your team.
Hear your firm's demo before you start
Enter your firm's website and verify your phone with a text code. In a few minutes, you get a demo line that answers as your firm. Call it and listen to the greeting. Ask about a service on your website, then leave a message just as a new caller would. You can turn it on from the demo when you are ready.
You get a local phone number, and calls go to it. Your first month is free, then it is $297 a month. Cancel any time. The AI answering service overview explains how the same plan helps other small businesses answer calls while their teams are busy. For your firm, it starts with giving the next caller an answer.
FAQ
Frequently asked questions
01Can it answer while I am in court or with a client?
Yes. It answers as your firm when your line is busy and outside office hours, including nights and weekends. It takes the caller's name, number and what they need.
02Will it give legal advice or accept a client?
It never gives legal advice or signs a client. It answers questions from your firm's website and takes a message. A person at your firm decides who the firm takes and follows up with the caller.
03How will my team get the message?
The caller's name, number and request reach you by text or email right away. Your team can read why they called and start the callback with that information in hand.
04Does it book consults or put intake into a case system?
Not on this plan. It texts or emails the request right away, and your team confirms the time. Call transfer and case system updates are not included. You can add intake automation through a separate custom build.
05What can it tell callers about my firm?
It uses your website to answer questions about your firm's services and office hours. Callers can ask about the firm and leave a message for your team in the same call.
06How can I hear it answer as my firm?
Enter your firm's website and verify your phone with a text code. Your demo line is ready in a few minutes. From the demo you can turn it on, with the first month free and then $297 a month. Cancel any time.
Next step
Hear it answer as your business
Enter your website. In a few minutes you get a demo line that answers as your business.