What a good greeting does
- Says who they reached. The business name first, so they know they dialed right.
- Says when you will call back. A promise you can keep, like the same day.
- Asks for exactly what you need. Name, number and what they need, nothing more.
- Stays short. Aim for under 20 seconds. The writer below shows the length.
Send a text back too
Some callers hang up without leaving a message. A short text back to the number that called still reaches them. Many phone providers can send one automatically when a call is missed.
Write yours
Tool · voicemail and text-back writer
When will you call back?
What should callers leave?
Put it to work
- Record the greeting on your business line. Read it slowly.
- Turn on missed call texts with your phone provider and paste in the text.
- Call your line from another phone and hang up, to check that the text arrives.
Then run the rest of the phone line test to check everything else a caller hits.
Want every call answered instead?
A greeting and a text keep some callers. Hear your phone answered as your business at any hour, with a short summary of each call texted to you. First month free.