For / dental-medical

No-show recovery for dental practices

Your front desk is one missed appointment away from a four-figure hole in the day. I plug it before the patient hits the door.

No-show recovery is not a new PMS. It is a thin layer of agents that read your schedule, score risk, and refill open slots from your own recall list. You keep Dentrix or Open Dental. Nothing about your stack changes.

A green blanket rests on an empty clinic waiting chair beside a sunlit window.

Systems retained

The systems you keep

DentrixOpen DentalEaglesoftCurveWeave or Mango Voice for SMSThe recall spreadsheet your front desk actually uses

I wire ai on top via legacy system modernization. Nothing about your stack changes.

Scope of work

What I build

  • 01Risk scoring agent that reads tomorrow's schedule and flags high-risk patients by history, distance, and insurance type
  • 02Two-way SMS confirm flow that drops cancellations into a recovery queue the moment a patient taps no
  • 03Auto-fill agent that pulls from the recall list and offers the open slot to the next-best patient by treatment type
  • 04Morning huddle digest in slack or email so the front desk walks in knowing which slots are at risk
  • 05Weekly report on recovered revenue, no-show rate, and where the schedule still leaks
  • 06Handoff doc and a loom walkthrough so your office manager can run it on day one

Timeline

Scope and timeline

Band
Medium
Timeline
3-4 weeks

This is a medium build. Timeline 3-4 weeks. Fixed fee, scoped on a 30-minute discovery call. It ends with a clean, documented handoff so a full-time developer can run it.

Questions

Faq

What tools do you keep
All of them. Dentrix, Eaglesoft, Open Dental, Curve, your SMS tool, your recall spreadsheet. I read from them and write tasks back. Nothing gets replaced.
How long does this take
First version live in week one. Full build in three to four weeks. That includes the risk model, the SMS flow, the auto-fill agent, and the weekly report.
What does it cost
Fixed fee. No per-message charges, no per-seat pricing, no monthly retainer. I hand it off with the code and the prompts documented.
Do we need to replace Dentrix or Open Dental
No. Your PMS is the database. I wire AI on top via the same exports your team already uses. If your PMS changes tomorrow, I re-point the connector and keep going.
What about HIPAA
Agents run on your infrastructure or a private vps. Patient data stays inside your stack. I sign a baa when one is required and I keep phi out of any third-party llm call.
What if the front desk does not adopt it
I build the morning digest into the channel they already check, slack or email. No new app to log into. If your team will not look at one extra screen, this is the right answer.

Out of scope

When this is not worth automating

  • 01Your no-show rate is already under 3 percent. The math does not work and you should put the budget into recall instead.
  • 02You are mid-migration to a new PMS. Wait for the dust to settle so I wire to a stable schema.
  • 03Your front desk has zero bandwidth to confirm a process for one week. Nothing autonomous works without a human on the other side of the handoff for the first sprint.
  • 04You want a brand-new patient app. That is a different build and a different price.

Want this mapped for your business?