Moore IQRun the X-Ray

Vendor dispatch automation for maintenance teams

Route the right work to the right vendor and keep status visible without manual chasing.

Vendor coordination should not depend on inbox memory and status-update archaeology.

Operations scan

Find the manual handoffs slowing down maintenance operations.

Run the operations scan and get a map of where requests, work orders, vendors, inspections, invoices, and reports still depend on copy-paste work.

Run the operations scan

Legacy system overlay

Keep the systems. Automate the handoffs.

Systems already in place

CMMS
ERP
Email
Spreadsheets
Vendor portals
PDF inspections

AI operations layer

Extract
Classify
Route
Sync
Report

Where the manual work hides

  • Vendor assignment logic lives in people's heads.
  • SLA risk is noticed too late.
  • Status updates stay buried in email threads.

What the AI layer can automate

  • Assign vendors based on trade, location, availability, SLA, and past performance.
  • Track unanswered dispatches and overdue status updates.
  • Summarize vendor progress into dashboards or weekly reports.

Systems this can sit on top of

CMMS, email, vendor portals, spreadsheets, dashboards.

Facilities workflows to automate

Legacy CMMS automationIf the CMMS is too embedded to replace, build the missing automation layer around it.Work order automationTurn requests from email, forms, inspections, and spreadsheets into routed work without the copy-paste loop.Preventive maintenance automationKeep recurring maintenance schedules moving without spreadsheet reminders and manual follow-up.Vendor dispatch automationRoute the right work to the right vendor and keep status visible without manual chasing.Maintenance reporting automationStop rebuilding the same maintenance report from exports, screenshots, and spreadsheet cleanup every week.Inspection report automationTurn inspection notes and PDFs into follow-up work, summaries, and reports without retyping them.CMMS integration servicesConnect the CMMS to the workflows around it, even when the real operation lives across email, spreadsheets, PDFs, and portals.

The scan finds dispatch bottlenecks

The operations scan maps how vendors are chosen, notified, followed up with, and reported on today.

Automate coordination without replacing vendors or tools

The automation layer can prepare dispatch messages, monitor responses, escalate SLA risk, and keep internal systems updated.

Run the operations scan

Find the vendor handoffs that create the most delays, missed updates, and manual status checks.

Operations scan

See which facilities workflows are worth automating first.

The scan turns legacy-system friction into a prioritized automation map.

Run the operations scan

Frequently asked questions

Can vendor follow-up stay human-approved?
Yes. Automation can draft follow-ups and route them for approval before sending.
Can this track SLA risk?
Yes. SLA rules can trigger notifications, escalation, and reporting based on work order age and status.

Next step

Want this mapped for your business?

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